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Organizational issues for design. Posted on 12/28/2001.

I found the essay in the last post via Phil Agre's Red Rock Eater. I'm guessing he stumbled across it as he as preparing writing this just-published draft: Institutional Analysis for Design". I haven't had time to read and think about it, but check it out.

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Agre's arguing for an institution-centric sort of contextual design: use an athropology-like approach which understands how all kinds of factors and participants fit together, in order to do design. He contrasts user-centered design with institution-centered design in a way that might seem to many of us to be misusing the term user-centered. As usual, Agre's got lots of interesting and insightful stuff to say.
Posted by Andrew @ 01/01/2002 03:39 AM PST [link to this comment]

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