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interface design
Interface Pieces
November 24, 1998: Whither "User Experience"?
November 16, 1998:
Some Odds and Ends
October 26, 1998: Interface Design Recommended Reading List
August 10, 1998:
Whose "My" Is It Anyway?
July 29, 1998:
User-Centered Information Design
June 29, 1998:
Best Practices for E-Commerce Functionality
May 21, 1998:
Transitions in Experience Design
May 17, 1998:
Interface Lessons from Video Game Design
May 2, 1998:
Lessons From CHI 98

Thoughts on Interface design
  Archive Interface Piece   
  July 29, 1998

User-Centered Information Design
latest piece is not available from my site, but can be found at Netscape's Open Studio. It's called "User-Centered Information Design" and discusses some basic steps to ensure a customer-oriented focus when building Web sites.

Unfortunately, Netscape owns it lock, stock, and barrel, so I can't print it here. However, unlike the writing I do here, I got paid for it, so, well, that assuages some of my ownership "issues."

If you're new to my site from having seen that article, you may also be interested in my pieces on
Interface Design.